Frequently Asked Questions

Simply select a product, then use the built-in design tool to upload a photo of your Pitbull and enter their name. You'll see a live preview of exactly how your item will look before you add it to cart.

A clear, well-lit, front-facing photo works best. Avoid blurry, dark, or heavily cropped images — the sharper the original photo, the better the print quality.

Once an order is submitted, it goes straight into production, so changes usually can't be made. If you need to make a correction, contact us within 2 hours of ordering and we'll do our best to help.

Some products support multiple names or photos — check the personalization options on each product page. If you don't see the option you need, message us and we'll let you know what's possible.

Every item is made to order. Production typically takes 3-5 business days, plus shipping time based on your location.

Shipping typically takes 5-10 business days for domestic orders, longer for international.

Yes, we ship to most countries worldwide.

Yes. You'll receive a tracking number by email as soon as your order ships.

Since every item is made specifically for you, personalized products can't be returned or exchanged unless there's a print defect or damage.

Contact us with a photo of the issue within 14 days of delivery, and we'll send a free replacement.

Please double-check your design in the live preview before ordering — this isn't covered under our defect policy since production begins immediately. Reach out as soon as possible if you catch a mistake; we'll try to help if production hasn't started.

We offer S-XL for apparel. Check the size guide on each product page for exact measurements.

Materials vary by product. Check each product page for specific material information.

Care instructions vary by material. For apparel, we recommend machine wash cold, inside out.